Collection & recoveries

DirectID's open banking solutions empower lenders to optimise collections and recoveries processes.

With real-time data you can enhance customer engagement

Open banking data is critical in collections and recoveries as it provides in-depth insights into customers' financial situations, enabling targeted and personalized recovery efforts.

Enhanced customer engagement

Open banking data enables personalised and empathetic customer interactions, improving engagement during the collections process.

Data-driven recovery strategies

Leverage open banking insights to develop data-driven recovery strategies, increasing the likelihood of successful recoveries.

Improved recovery rates

Real-time data facilitates targeted recovery efforts, optimising recovery rates and minimising losses.

Timely intervention

Real-time financial data allows for early detection of potential delinquency for timely intervention.

Compliance and regulatory alignment

Open banking data ensures compliance with collections regulations and obligations.

Enhanced customer engagement

Open banking data enables personalised and empathetic customer interactions, improving engagement during the collections process.

Data-driven recovery strategies

Leverage open banking insights to develop data-driven recovery strategies, increasing the likelihood of successful recoveries.

Improved recovery rates

Real-time data facilitates targeted recovery efforts, optimising recovery rates and minimising losses.

Timely intervention

Real-time financial data allows for early detection of potential delinquency for timely intervention.

Browse our platform

Our platform

The DirectID platform gives you all the tools you need to capture consent, access transaction data and view detailed insights on your customer's financial behaviours.

Connect

A guided user-interface to capture consent, verify and connect to bank accounts, and share transaction data.

Data APIs

The pipelines for transferring and accessing normalised bank data, from your customer's bank account into any platform.

Dashboard

An accurate, real-time view of your customer's financial data, enriched with intelligent credit & risk insights.

Get started using open banking data

Talk with one of our specialists to find out more about using open banking data.

  • Demo of the guided customer consent journey

  • Walk through of our real-time data & insights

  • Coverage check in your markets